Claims First Notice (FNOL) Processor
Takes first notice of loss from policyholders and submits to carriers with rapid response
What you need to use this
- ✓ Agency Management System
- ✓ Carrier Portals
- ✓ Phone System
- ✓ Document Management
What this agent does
- Collects comprehensive claim details from policyholder via phone, email, or web
- Submits FNOL to carrier electronically within minutes
- Provides immediate claim number and adjuster contact information
- Handles after-hours emergency claims 24/7
- Uploads photos and documentation to carrier systems
- Tracks claim status and provides updates to clients
Examples of work it does
→ Auto claim reported to carrier in 10 minutes vs 30 minutes manual
→ Property damage FNOL submitted at 2am before business hours
→ Policyholder provided claim number and adjuster info same call
→ Processed 50 claims during CAT event without overwhelming staff
→ 24/7 claims service without dedicated after-hours staff
How to get started
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