Customer Service AI Agents
Policyholder support, claims intake, policy changes 24/7
Handle policyholder inquiries, claims FNOL, policy change requests, payment reminders, and after-hours emergencies
Policyholder Inquiry Response Agent
Provides instant responses to policyholder questions about coverage, payments, and policies 24/7
- ✓ Explains coverage limits, deductibles, and exclusions instantly
- ✓ Provides real-time policy status and payment history
Claims First Notice (FNOL) Processor
Takes first notice of loss from policyholders and submits to carriers with rapid response
- ✓ Collects comprehensive claim details from policyholder via phone, email, or web
- ✓ Submits FNOL to carrier electronically within minutes
Policy Change Request Processor
Processes endorsements and policy changes from policyholders
- ✓ Handles add driver, vehicle, or property requests
- ✓ Creates endorsement quotes quickly
Premium Payment Reminder Agent
Sends payment reminders and prevents policy cancellations
- ✓ Sends premium reminders before due date
- ✓ Follows up on overdue premiums
After-Hours Emergency Support Agent
Handles emergency claims and urgent requests outside business hours
- ✓ Takes urgent claims 24/7
- ✓ Coordinates roadside assistance
Ready to automate your customer service workflows?
Request a free consultation to discuss which agents fit your agency best